Improve Response Times
TITAN brings new efficiency to virtually all departments including: Housekeeping, Sales & Catering, F&B, Front Desk/Rooms Division/Concierge, Specialty Services, Bell Staff, Engineering and Security.
 |
Improve operations and exceed guest expectations. Dispatch tasks and guest requests via low cost JTECH alphanumeric pagers or existing wide area pagers. Automatically escalate incomplete or delayed activities based on your operational requirements. Log and track activity and performance for accountability and staff development. |
| Empower guests and improve service levels with JTECH’s unique StaffComm micro-transmitters. Effortlessly manage activity and quickly respond to guest needs, providing superior and more personalized service. Integrate your systems to automatically inform management of key client activity via pagers, e-mail or text messaging to existing cellular phones or smart phones. |  |
 |
Elevate service levels in every F&B operation, whether you offer one or multiple outlets. Integrate POS data to alert management of key item sales indicating special occasions or VIP activity, deserving of added attention. Personalize the service of In Room Dining and transform Restaurants, Lounges and Clubs into destinations. |
| Improve guest service by connecting front-of-house staff with key associates throughout the hotel. Relay messages, automatically execute pre-defined escalations as needed and confirm activity completion to ensure guest satisfaction every time. The TITAN reporting engine stores all message activity to provide complete accountability. |  |
 |
Enhance operations in Specialty Services such as the Spa, Golf or Gambling operations with immediate, discreet and specific communications. Facilitate guest requests and exceed member expectations with more attentive, personalized service. |
| Increase staff efficiency and productivity by staying connected to your bell staff throughout the hotel. Immediately dispatch the right person for the right task to minimize delays and provide the most prompt, courteous service to hotel guests. Automated escalations and message logging ensures optimum performance. |  |
 |
Streamline communications and elevate service levels across the back-of-house departments. Protect your guests with remote electronic monitoring of systems, keeping security staff connected and informed, especially during off-peak hours when staffing levels are often reduced. Reduce labor without sacrificing service quality or guest security. |
Communicate. Acknowledge. Execute.
